What is Pelephone prepaid?
This service allows customers to call, text and use data by paying for a mobile plan upfront, but without committing to a long term contract.
What type of mobile plans do you offer?
All inclusive - data, minutes and SMS
Only Data
Data, minutes, SMS and calling abroad
Renewing packages that recharge credit automatically every month for a period of 3 months.
For how long is each prepaid plan valid?
Each prepaid plan is valid for 30 days (besides the renewing packages).
At the end of that period, whatever balance remaining will be dismissed.
It will no longer be possible to call, text and use data (beyond emergency numbers and free of charge numbers). The SIM will remain active to only receive incoming calls and text messages.
• eSIM - After purchase is completed, we will send you a QR code
• SIM - The SIM will be sent to any chosen address in Israel
I already have a prepaid SIM, how can I add credit to my balance?
Existing clients can check their current balance or top it up right here.
What is an eSIM?
It is an electronic SIM embedded in your device that is downloaded through a QR code emailed to you after you purchase a plan. To check if your device is
eSIM compatible
How do you know if your device is eSIM compatible?
I received a QR code. How do I scan it to my device?
Enter your device’s settings and follow the operating system’s instructions. You can find a brief scanning guide
here. While staying in Israel it is recommended to turn off your primary number in the phone settings to preclude unnecessary charges.
